Sales Assistant Internal Sales

Sales Assistant Internal Sales
Sales Assistant Internal Sales (80–100%)
Wiesendangen | Start by arrangement
Tradition as a foundation – Innovation for the future.
The ERNY AG is a family-run company with over 70 years of experience. With Ernybabyworld, we have expanded our company with a modern business division for high-quality baby products. Today, we supply specialist baby shops throughout Switzerland with strong brands and personal service. As a small team of twelve employees, we stand for short distances, reliability, and partnership-based cooperation..
Your tasks:
As a central contact person for our specialist retail partners, you ensure that orders, inquiries, and service cases are processed reliably and efficiently.
Your varied tasks include:

• Processing and recording customer orders (mainly via e-mail)
• Telephone support for our German- and West Swiss specialist retail partners
• Independent processing of warranty and complaint cases
• Clarifications with our international suppliers in the context of warranty and complaint cases
• Support in the maintenance of our webshop and product data
• Administrative support for purchasing
• General administrative work in internal sales

What you bring with you:

• Commercial basic training- Experience in internal sales or customer service is an advantage
• Very good German skills in speaking and writing
• Good oral French skills
• Good MS-Office skills, especially Excel; experience with ERP systems is an advantage
• Networked way of thinking as well as a structured and independent way of working
• Enjoyment of contact with customers and suppliers
• Team spirit, initiative, and reliability

What you can look forward to:
As a small, well-coordinated team, we value uncomplicated interaction, mutual support, and short decision-making paths. With us, you take on responsibility, contribute your ideas, and work in a varied environment.
In addition, we offer you:

• 5 weeks of vacation for your recovery
• Flexible working hours with core hours for a good work-life balance
• Home office possibility by arrangement within the team
• Free parking directly in front of the company as well as good accessibility by car and public transport
• Short decision-making paths and room for personal responsibility
• Careful induction and long-term perspectives in a successful family business

Have we aroused your interest?
Then we look forward to getting to know you. Send us your complete application documents by e-mail no later than the end of August 2026 to:
ERNY AG
Erny
Alte Frauenfelderstrasse 7
8542 Wiesendangen jpid1cb2a5fjm jit0731jm jiy26jm