SALES MANAGER (MICE)

• 26 août 2026 • 100% • Indefinite duration • english (Fluent), french (Fluent) • Rue de Lausanne 14, 1201 Genève • Log in to see the salary estimate from jobup.ch MAIN MISSION ### Take charge of group, seminar, and event requests until the signing of the contract, as well as the relationship management with MICE accounts. The activity is divided into approximately 80% processing and conversion of incoming requests, and 20% on proactive commercial actions. MAIN RESPONSIBILITIES ### Sales and processing of requests Receive, qualify, and record incoming requests (groups, seminars, events) within the defined response times. Prepare offers and contracts from validated templates, apply the current price lists and conditions. Ensure the follow-up and prompting of offers until confirmation or refusal, and keep the follow-up tracker up to date. Process requests from partner platforms (Cvent, MeetingPackage and other MICE channels). MICE Development Carry out regular proactive commercial actions, (number to be defined). Maintain relationships with key accounts in the portfolio and reactivate dormant accounts. In a second stage, identify and qualify new prospects in the target markets: companies, international organizations, agencies, and PCOs. Populate and maintain the prospect database and commercial activity follow-up. Participate in trade fairs, workshops, and representation actions, upon request from the Sales & Marketing Management. Contribute to the deployment of MICE promotional offers and the monitoring of their results. Organize and accompany site inspections. Administration and systems Create and maintain blocks, accounts, and profiles in Opera Cloud. Maintain the cleanliness of the customer database and production histories. Prepare the commercial documents and reporting requested by management. Service Support Ensure the relay of the service during the absences of the sales team members. Participate in commercial meetings and weekly briefings. Contribute to the service's promotional operations. *This list is not exhaustive.* REQUIRED SKILLS ### Technical Mastery of a hotel PMS - knowledge of Opera Cloud is an asset. Good command of Excel, Word, and Outlook. Commercial writing proficiency. Behavioral Result orientation and a taste for commercial closing. Autonomy in contact and follow-up. Rigor and attention to detail. Organization and priority management. Reactivity and customer service orientation. Team spirit and clear communication. Discretion and respect for confidentiality. EDUCATION AND EXPERIENCE ### Hotel or commercial education (CFC, ES, Bachelor or equivalent). Two to three years minimum experience in hotel sales, MICE, or events. APPLICATION ### Application files must be sent by email to: recrutement.wge @warwickhotels.com only. This includes CV, cover letter, copies of work certificates, and diplomas. Deadline: 06.09.2026.