Telefonischer Kundenberater Inbound Tech 50-100% (m/w/d)

You quickly find the connection to others through your communicative personality? You are reliable and always have a smile on your lips? Then you are exactly right with us to become part of the Capita team. As a telephone customer advisor (m/w/d), you ensure better customer experiences together with your team.

Job title:

Telefonischer Kundenberater Inbound Tech 50-100% (m/w/d)

Job description:

Your benefits with Capita at a glance

• A crisis-proof job in full-time and part-time (50%-100%)
• Intensive training (5 weeks at 100%) with full pay
• Regular coaching for your personal development
• A collegial work environment in a nice team with flat hierarchies
• Attractive benefits and further training opportunities
• Workplace in the canton of Thurgau with good transport links

This is what your day looks like with us

• You conduct and record incoming telephone calls in the technical and administrative area
• You increase customer satisfaction by quickly resolving incoming service requests
• You help to achieve project goals through efficient conversation management
• You optimize customer portfolios, identify sales opportunities (Sales, Up- and Cross-Selling)

This is what you bring to move something together with us

• You are motivated and convince with your very strong customer and service orientation
• You enjoy convincing customers of products and services
• Your German and Italian are very good - in word and writing (other national languages are an advantage)
• Working with a PC is no challenge for you
• You work independently and conscientiously
• Whether early or late shift - you are flexible

Location:

Tägerwilen

,

Switzerland

Working hours:

Full-time

Contract type:

Contractor agency