Clerk Identification 50 - 100 %

A worldwide leader in the field of credit management services with a presence in 20 countries, Intrum shows the way to a healthy economy and supports consumers as well as companies on the path to debt freedom. Our four core values are Empathy, Ethics, Engagement & Solutions. These values form the basis of our daily work and decision-making. We listen actively and strive to understand people and different perspectives and always treat others with dignity and respect. We go beyond the minimum requirements, act as a role model within our industry, and set new standards. For our customers, we generate real added value. Our ability to develop the best solutions and enable true win-win situations is what distinguishes us in the market. To strengthen our «Ident Center» team, we are looking for a Clerk Identification 50 - 100%) effective immediately. In this role, you will perform the online identification of customers on behalf of our clients, primarily banks. This serves the creation of various bank applications such as account openings, credit cards, etc. In doing so, you will have the following main tasks: • Receiving video calls for the online identification of customers in the languages DE and EN (FR/IT an advantage) • Checking the online identifications carried out by team colleagues • Various administrative tasks We are looking for goal-oriented and motivated personalities with communication skills as well as tact. You enjoy working with new communication tools and also bring the following requirements: • German: very good oral and written expression • English: solid knowledge to safely conduct customer conversations based on clear specifications • French/Italian: solid knowledge an advantage • Ready for shift work, opening hours Monday to Saturday from 07.00 – 22.00 • High flexibility regarding short-term assignments • Commercial background We live a strong corporate culture of entrepreneurial thinking, personal responsibility, self-reflection, as well as passion and fun. In our company, you can expect a collegial, dynamic, and appreciative working environment. We maintain an open and uncomplicated culture with great decision-making competence. Good development opportunities as well as attractive employment conditions with above-average social benefits in a future-oriented and growing business area round off the offer.