Customer Support Specialist Export

For a leading international industrial and technology company in the Uster area, we are looking for a reliable and motivated personality for commercial customer service with technical understanding, starting immediately or by arrangement. • Customer care from A to Z: Professional support and advice for internal and external customers regarding orders, technical inquiries, and payment issues. • Export and order processing: Independent recording of offers and orders, including the creation of all customs and export documents. • Interface coordination: Close cooperation with Sales, Operations, Supply Chain, and Spare Parts Service for efficient problem solving. • Process responsibility: Coordination of relevant internal resources to ensure high customer satisfaction. Qualifications • Education & experience: Successfully completed commercial basic training (or comparable) as well as at least 2 to 4 years of professional experience in Customer Support or in Backoffice. • Specialist knowledge: Practical experience in export processing and order processing. • Technical affinity: Basic technical understanding (ideally knowledge from areas such as robotics, railway technology, or industrial goods). • IT skills: Proficient use of MS Office (incl. Teams) as well as knowledge of SAP (preferably GTS / S/4HANA). • Languages: German at native speaker level and good English skills (at least B2). French skills are an advantage. • Personality: Reliable, structured way of working and a quick grasp of new concepts. What to expect • Duration of employment: Fixed-term project for 6 months (option for extension available). • Place of work & flexibility: Place of work Uster. Regular working hours (approx. 08:00–17:00, slightly flexible). After the induction phase, home office is possible by arrangement. • Focus: Modern communication predominantly via email and MS Teams. Interested? We look forward to receiving your complete application documents (CV). An extract from the criminal record as well as an extract from the debt enforcement register will be requested during the process. work at null